AE Centre can only send orders to street addresses in Malaysia. We do not deliver to P.O. Box addresses.
We are unable to ship to international addresses at this moment.
Due to a huge amount of orders we received every day, it may take 2-5 days to process your order before it leaves the warehouse.
Orders that made on Friday until Sunday will only be shipped on Monday of the following week. We provide local shipping. Once your order leaves the warehouse we will notify you by email along with a tracking number. AE Centre will not be held responsible for any delay on shipment done by Courier. For any concern on your tracking details and your parcel whereabouts, you need to contact your Courier
If you are not at home to receive your purchased order, please log in to your account or the courier website to track the status of your shipment.
Should the order be unable to be delivered to you successfully after 2 attempts (or any stipulated number of attempts by the appointed logistics provider) or you do not pick up your order at a nearby location as stated by the courier, the order may be forfeited and we will not refund you any amount that you have spent on your order.
Confirmed orders will be shipped out from our warehouse within 1 - 3 business day(s) if they are placed before 12:00 pm, Monday to Friday, excluding public holidays.
All orders are charged according to the weight of the parcel. Our system will automatically calculate the weight and the amount you should pay will be displayed at the end of the order process. Please take note that Tracking number will be given once posted.NO REFUND or EXCHANGE if the parcel returned to us due if customer not available by the time parcel delivered.